
Insurance · Customer story
Burkhart Insurance
When customers need you, connection matters.
Intelecyn connects AJ Miles at Burkhart Insurance and at home, helping him stay reachable when an accident or emergency changes a customer’s day.
“Claims don’t just happen from 8 a.m. to 5 p.m., Monday through Friday.”
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The full Life IN Intelecyn story includes work and family life.
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At Burkhart Insurance, AJ Miles helps customers navigate the unexpected. Emergencies do not follow office hours, and his customers need to reach him when it matters. Intelecyn connects AJ at his business and at home. During a severe storm in 2019, he worked from his truck, charging his computer and taking claims while his home was without power.
That experience helped start a conversation about a better connection. Later, when AJ called RTC about concerns during construction along his road, someone answered, listened, and took responsibility.
For AJ, dependable internet and a local team support the work that provides for his family—and help make more time for life with them.





