ACCOUNT SERVICES

Manage your
Payments.

Access your bills, make payments, and manage your Intelecyn services online.

SmartHub Portal

View bills, manage your account, track usage, and update preferences.

Open SmartHub

Pay Now

Make a one-time payment without signing in.

Make a One-Time Payment

Shop for Service

Check availability and explore new Intelecyn services.

Shop for Service

Payment Arrangement

Call our local team to set up a payment arrangement for your bill.

Call 812-486-3211

Need help?
We’re right here.

Our local team can help with billing questions and account access.

Call 812-486-3211 Find Our Offices

Visit Us

Our Offices
Two Locations. One Team.

Whether you need technical support, want to start a new service, or just want someone to sit with you and show you how streaming works — we have a place for that. And a person for that.

HEADQUARTERS

Montgomery Office

244 N Main Street, Montgomery, IN 47558

Our home since 1949. The Montgomery office is the operational heart of RTC — where our engineers, leadership team, and network operations center keep Southwest Indiana connected around the clock.

Services & Departments

Executive LeadershipNetwork Operations CenterEngineering & InfrastructureFinance & FacilitiesField Operations

Hours

Mon, Tue, Thu, Fri8:00 AM – 4:30 PM EST

Wednesday9:00 AM – 4:30 PM EST

Sat & SunClosed

Contact

812-486-3211

Get Directions

CUSTOMER CENTER

Washington Office

311 E Main Street, Washington, IN 47501

Our Washington location serves as the community-facing hub for RTC — designed to make every interaction feel personal, helpful, and unhurried. Whether you're here for a bill payment, a new service, or one of our technology education sessions, you'll be greeted by a neighbor.

Services & Departments

Customer RelationsEducation CenterCommercial Sales

Hours

Mon, Tue, Thu, Fri8:00 AM – 4:30 PM EST

Wednesday9:00 AM – 4:30 PM EST

Sat & SunClosed

Contact

812-254-2111

Get Directions

Washington Office · Education Center

We'll Show You
How Streaming Works.
In Person.

Not everyone wants to figure out streaming TV on their own. That's okay. We built a real living room inside our Washington office — a comfortable couch, a real TV, familiar surroundings — so learning feels natural, not intimidating.

Sit down with one of our representatives. We'll walk you through it step by step, at your pace, until you feel confident. No rush. No judgment. Just neighbors helping neighbors.

Call to Schedule a Session

Learn to Stream TV

A patient, one-on-one walkthrough of streaming TV — from setting up the app to finding your favorite channels. No rush, no jargon.

Living Room Environment

We built a real living room inside our Washington office. Comfortable couch, real TV, familiar setting — because learning is easier when you feel at home.

One-on-One with a Rep

Your own dedicated RTC representative walks you through everything at your pace. Ask questions. Pause. Rewind. We're not going anywhere.

No Tech Experience Needed

Whether you've never used a remote app or just need a refresher, our Education Center is built for every comfort level.

Not Sure Which Office to Visit?

Just call us. We'll point you in the right direction.

812-486-3211

Manage yourPayments.

SmartHub Portal

Pay Now

Shop for Service

Payment Arrangement

Need help?We’re right here.

Manage your
Payments.

Need help?
We’re right here.