Video Exiting Announcement
Welcome to 2019 and thank you for your business and enjoying our entertainment suite. With the new year, comes some exciting changes at RTC Communications.
Based on what we see for the future and what’s best for our customers, RTC Communications will no longer provide video service as part of our entertainment package effective July 1, 2019. For years, our customers have had access to a wide range of channels of information, entertainment and sports. As you probably know, more than half of all usage on the internet is video of all forms and formats to suit all tastes and styles. We have been monitoring and evaluating the trends in video and are making significant changes and restructuring in light of what we see in the market today, and in the future. This business decision was purely in the interest of our customers and stemmed from long-term planning by RTC’s senior leadership team as part of a plan to ensure the health of the company.
With the explosion of consumer video options, coupled with the rising cost of content it has become difficult for RTC to continue offering a quality and comprehensive video line-up without a significant rate increase per year. This makes it impossible for RTC to stay competitive with the large national content providers like Dish, DirecTV, Netflix, etc. Instead, we will focus our efforts on the delivering the best communications services possible at reasonable prices to the communities we have served for nearly 70 years. RTC is evaluating several alternative video options and working with national content providers to help develop a great option for our customers that we can recommend. We hope to provide a quality, cost effective solution using our world-class fiber network while still meeting your viewing needs.
We will announce a plan soon to help you move to other services that align with the needs of your family. Over the next few months you will receive multiple communications to help you through the transition. You can also visit our website at www.rtccom.com, to stay up-to-date as well.
Although this was a hard decision to make, we feel that it is in the best interest of our co-op owners, employees and community as a whole. We regret any inconvenience this announcement may cause, and we will offer our assistance in helping you decide upon an alternate video product that best fit your needs.
RTC Communications will continue to provide your favorite IntelecynTM Speed, Home and Business solutions along with new product rollouts in both residential and commercial product services. Our number one priority is to combine state-of-the-art technology and best-in-class service to provide you with the highest quality communications possible. We encourage you to reach out to our friendly RTC associates with any questions you may have at (812) 486-3211.